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Process Improvement

MHA staff member Jessica Stultz

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Jessica Stultz

Director of Clinical Quality

Continuous process improvement in health care is necessary to evolve and grow for staff, patients and communities. MHA offers several resources to help hospitals improve.

High Reliability Organization Toolkit

Embark on a mission to commit to zero harm and realize true, purposeful work in health care

Learn More

Lean Six Sigma

Performance improvement methodology that relies on collaborative team effort to improve performance by removing waste and reducing variation

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TeamSTEPPS

Teamwork system that offers a powerful solution to improving collaboration and communication within your institution

Learn More

Stay Informed MHA Newsroom

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MHA

October 20, 2025

MHA Recognizes 2025 Health Care Leadership Series Graduates

The Missouri Hospital Association is proud to announce the graduating class of the 22nd Annual Health Care Leadership Series, a comprehensive…
Read article: "MHA Recognizes 2025 Health Care Leadership Series Graduates"
CMS Clarifies Claims Hold And COVID-19 Vaccine Administration Edit

October 17, 2025

CMS Clarifies Claims Hold And COVID-19 Vaccine Administration Edit

As the federal government shutdown continues, CMS has released clarification about a temporary hold on certain claims. According to CMS, Medicare…
Read article: "CMS Clarifies Claims Hold And COVID-19 Vaccine Administration Edit"
Digital Business Analysis,Growth Data and Charts on Desktop Computer Screen in Modern Office

October 16, 2025

HIDI Releases 2026 Premier Data And Reporting Packages

The Hospital Industry Data Institute’s 2026 Premier Data and Reporting Packages are available online for subscription orders. These packages are…
Read article: "HIDI Releases 2026 Premier Data And Reporting Packages"
MHA Convention Preview: Aim For Excellence Awards

October 15, 2025

MHA Convention Preview: Aim For Excellence Awards

MHA will honor three hospitals with its 2025 Aim for Excellence Award at MHA’s 103rd Annual Convention in St. Charles, Mo., on Wednesday, Nov. 5. The…
Read article: "MHA Convention Preview: Aim For Excellence Awards"

Get Involved Events & Education

All Events
Dec 2

2026 Joint Commission Accreditation Update for Hospitals and Critical Access Hospitals — Four-part Virtual Series

Attend this program to learn about TJC's revised standards manual and survey process guide, so you can welcome surveyors with confidence!

View event: "2026 Joint Commission Accreditation Update for Hospitals and Critical Access Hospitals — Four-part Virtual Series"
Dec 8

AWHONN Obstetric Patient Safety: OB Emergencies Workshop

MO PQC & AWHONN workshop offers CMS-required training with simulations to improve obstetric emergency care for all clinicians.

View event: "AWHONN Obstetric Patient Safety: OB Emergencies Workshop"
Dec 9

AWHONN Obstetric Patient Safety: OB Emergencies Workshop

MO PQC & AWHONN workshop offers CMS-required training with simulations to improve obstetric emergency care for all clinicians.

View event: "AWHONN Obstetric Patient Safety: OB Emergencies Workshop"
Dec 9

Chargemaster Coding Updates and Implementation for 2026

This event will review important component changes to critical Current Procedural Terminology and Outpatient Prospective Payment System. 

View event: "Chargemaster Coding Updates and Implementation for 2026"
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Invest in People Behind Quality Care

A skilled, supported workforce is critical to hospital performance and patient outcomes. Learn more about how career development, training and strategic workforce planning can strengthen your organization.

  1. View Workforce Resources