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Clinical Quality

MHA staff member Jessica Stultz

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Jessica Stultz

Director of Clinical Quality

Continuous process improvement in health care is necessary to evolve and grow for staff, patients and communities. MHA offers several resources to help hospitals improve.

High Reliability Organization Toolkit

Embark on a mission to commit to zero harm and realize true, purposeful work in health care

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Lean Six Sigma

Performance improvement methodology that relies on collaborative team effort to improve performance by removing waste and reducing variation

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TeamSTEPPS

Teamwork system that offers a powerful solution to improving collaboration and communication within your institution

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Stay Informed MHA Newsroom

All News
MHA Seeks Presentation Proposals For Workplace Safety Convening

July 1, 2026

MHA Seeks Presentation Proposals For Workplace Safety Convening

The Missouri Hospital Association is seeking presentation proposals for its “Accountable Leaders for Worker and Environmental Safety” convening…
Read article: "MHA Seeks Presentation Proposals For Workplace Safety Convening"
Judge hammer gavel and doctor stethoscope on wooden table background in courtroom. Health law, medical law rules, regulations in the health care industry and its patients, medical malpractice concept.

July 1, 2026

Eighth Circuit Rejects Novartis Appeal In 340B Litigation

The U.S. Court of Appeals for the Eighth Circuit upheld the district court’s decision denying an injunction against SB 751, which extends contract…
Read article: "Eighth Circuit Rejects Novartis Appeal In 340B Litigation"
Burn, Heat And Infection Preparedness Resources Available For World Cup

July 1, 2026

Burn, Heat And Infection Preparedness Resources Available For World Cup

With four of six World Cup matches completed in Kansas City, Mo., and a fifth scheduled for Friday, July 3, health care delivery continues without…
Read article: "Burn, Heat And Infection Preparedness Resources Available For World Cup"
On the Move: Hospital Leadership Changes for July 2026

July 1, 2026

On the Move: Hospital Leadership Changes for July 2026

Check out these leadership changes from hospitals around the state for the month of July 2026:Mercy Southeast Communities Names Amanda Shelast As…
Read article: "On the Move: Hospital Leadership Changes for July 2026"

Get Involved Events & Education

All Events
Nov 9

Physical Environment: Life Safety Code Survey Issues

This session will review commonly cited life-safety code deficiencies in hospitals.

View event: "Physical Environment: Life Safety Code Survey Issues"
Nov 16

HIDI Office Hours

Connect with HIDI experts during open office hours — get personalized help with tools, data submission and more.

View event: "HIDI Office Hours"
Nov 19

Critical Systems and Decisions: A Healthcare Facility Emergency Tabletop Exercise

This interactive tabletop exercise brings together health care engineers, facility managers and emergency preparedness professionals to explore…

View event: "Critical Systems and Decisions: A Healthcare Facility Emergency Tabletop Exercise"
Nov 23

Pharmacy Conditions of Participation

This program will review the pharmaceutical services condition of participation and other regulatory areas that require pharmacist input and…

View event: "Pharmacy Conditions of Participation"
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Invest in People Behind Quality Care

A skilled, supported workforce is critical to hospital performance and patient outcomes. Learn more about how career development, training and strategic workforce planning can strengthen your organization.

  1. View Workforce Resources